What Data We Collect
The Company collects personal information from users of puradreryolceiwe.sbs in the ordinary course of operating the platform. Information is collected when users submit enquiry forms, create accounts, enrol in programs, or communicate with the Company directly. The Company collects only the information reasonably necessary to fulfil the purposes described in this policy and to comply with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
- Full name and contact details provided when submitting enquiry or contact forms on the website
- Email address and phone number submitted during program enrolment or account registration processes
- Technical data including IP address, browser type, device identifiers, and session duration collected automatically during site visits
- Usage and navigation data recording which pages are accessed, how long users engage with content, and how they move through the website
- Correspondence records including the content of messages submitted through the contact form or sent directly to the Company by email
The Company does not collect sensitive information as defined under the Privacy Act 1988 (Cth) unless explicitly required and consented to by the user. Users are not obliged to provide personal information, however failure to do so may limit the Company's ability to respond to enquiries or provide access to program content.
How We Use Personal Data
Personal information collected by the Company is used to respond to user enquiries, process program enrolments, administer user accounts, and communicate relevant updates regarding curriculum content, policy changes, or platform availability. The Company may also use aggregated and de-identified usage data to assess the performance of the website, identify areas for content improvement, and understand how practitioners engage with the analytical materials provided through the platform.
The Company does not use personal information for direct marketing purposes without the prior consent of the individual concerned. Where consent is obtained, users retain the right to withdraw that consent at any time by contacting the Company directly. Personal information is not used to make automated decisions that would produce legal or similarly significant effects on any individual user.
Your Rights as a User
Users located in Australia have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles with respect to the personal information the Company holds about them. These rights include the ability to request access to personal information, to request correction of inaccurate or incomplete information, and to lodge a complaint with the Office of the Australian Information Commissioner if a user believes their privacy rights have been breached. The Company will respond to all reasonable privacy requests within a reasonable timeframe.
Right of Access
Users may request access to the personal information the Company holds about them at any time by contacting us in writing
Right of Correction
Users may request correction of personal information that is inaccurate, incomplete, or out of date held by the Company
Right of Erasure
Users may request deletion of their personal information where retention is no longer necessary for the original collection purpose
Right of Portability
Users may request that their personal data be provided in a structured, commonly used format where technically practicable
How We Share Your Data
The Company does not sell, rent, or trade personal information to third parties for commercial purposes. Personal information may be disclosed to third-party service providers engaged by the Company to support the operation of the platform — including hosting providers, email delivery services, and analytics tools — where those providers are bound by appropriate confidentiality and data handling obligations consistent with Australian privacy law.
The Company may disclose personal information where required to do so by law, regulation, or a binding order of a court or regulatory authority. In such circumstances, the Company will disclose only the minimum information necessary to comply with the relevant legal obligation. Where personal information is transferred to service providers operating outside Australia, the Company takes reasonable steps to ensure that the recipient handles such information in accordance with the Australian Privacy Principles or a substantially similar standard.
How We Protect Your Data
The Company implements reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure data transmission protocols, access controls limiting internal access to personal information on a need-to-know basis, and regular review of security practices. No method of electronic transmission or storage is completely secure, and the Company cannot guarantee absolute security of personal information transmitted through or stored on the platform.
In the event of a data breach that is likely to result in serious harm to affected individuals, the Company will comply with its mandatory notification obligations under the Notifiable Data Breaches scheme established under the Privacy Act 1988 (Cth). Affected users will be notified in accordance with applicable legal requirements, and the Company will take prompt action to contain and remediate any identified breach.
Privacy Enquiries and Complaints
Address: 373 Bay Street, Port Melbourne, VIC 3207, Australia
Phone: +61 7 4168 0310
Email: content@puradreryolceiwe.sbs